Frequently Asked Questions
Can't find what you're looking for? Get in touch with us.
If packaging and printed products are important to you and your business, and you have a healthy budget to create the ultimate client experience, then our bespoke service is for you. We’re experts in guiding your inspirations and bringing your ideas to life.
To start a bespoke project please fill in our bespoke questionnaire (link) to tell us about your brand and brief. We can then arrange a zoom call, phone call or email chain (which ever you feel most comfortable with) to dig a littler deeper and really understand what you want. Then we begin our researching, prototyping and designing until we’ve nailed your requirements.
If you are a photographer and customer of our sister brand, Folio Albums, you can link our services. If you’d like bespoke packaging for any Folio Albums products please get in touch with your ideas.
Products in our shop are on a 4 – 7 working day turn around. The turn around time for bespoke projects depends on the project and its individual requirements.
We have varied minimum order quantities across our shop items.
Tissue Paper: 250 sheets
Stickers: 1 sheet of stickers (the number of stickers you receive on a sheet is dependent by size for examples 40mm circle stickers = 40 stickers per sheet.
Bespoke products have no minimum order quantity.
Vector files are always preferable and will achieve the highest quality. However we understand not everyone has access to vector files, so we do accept PDF, TIFF and PNG files.
We have a sample pack available to purchase in our shop for our customisable items. If you opt for our Bespoke Service we can send samples throughout the process.
We are passionate about sourcing the highest quality materials with minimal effect on the environment, here is our full list of eco credentials:
Unfortunately when working between digital and physical colours, perfect colour matches are extremely difficult to achieve. We will however try to match any specific colours as close as possible. We can recreate Pantone colour matches, work from your RGB of CMYK colour profiles or try to find a close match with our Colorplan ranges.
Although we specialise in creating products specifically for businesses anyone can order from our shop. However our bespoke service has been designed exclusively for businesses.
We can help with artwork creation, setting up designs and laying out items such as thank you cards through our bespoke service only. We’re passionate about offering an exceptional service and will always offer assistance if needed.
Yes we have a shop (link) with customisable items such as business cards, stickers, thank you cards and print packaging.